Detroit Metro Airport Parking
METRO DETROIT AIRPORT – FAQS
Have Questions?
FAQ’s Asked About Our DTW Airport Parking
WHERE ARE YOU LOCATED?
Our facility is located approximately one-quarter mile north of I-94 on the west side of Merriman Road in Romulus, Michigan.
HOW EARLY SHOULD I ARRIVE BEFORE MY FLIGHT?
We recommend arriving at least 20 minutes before you want to be at ground transportation.
HOW CAN I GET A DISCOUNT OR COUPON?
You can access current offers by visiting our coupons page.
DO YOU ACCEPT COMPETITORS’ COUPONS?
Yes, competitor coupons are accepted at our current promotional rate.
WHAT IS YOUR REFUND POLICY?
To receive your quoted rate and credit for your online payment, please scan your reservation QR code receipt upon arrival for a ticket.
If your trip is canceled, please cancel your reservation at least 24-hours in advance for a full refund. All refunds are subject to applicable service fees.
HOW OFTEN DO SHUTTLES ARRIVE AT THE AIRPORT?
Shuttles run continuously, typically arriving every 10 to 15 minutes, depending on traffic and airport conditions.
HOW WILL I KNOW WHERE TO PARK WHEN I ARRIVE?
Upon arrival, a team member at the entrance window will ask which airline you are flying and direct you to the appropriate parking area.
DO YOUR SHUTTLES OPERATE 24 HOURS A DAY?
Yes. Shuttle service operates 24/7, with frequent departures to and from the terminal throughout the day and night.
WHICH EXIT SHOULD I TAKE FROM I-94?
Take Exit 198 from 94 West and 198B from 94 East. Follow the service drive until you reach Merriman Road, then proceed north to our entrance.
WHAT ARE YOUR DAILY PARKING RATES?
ARE THE SHUTTLES EQUIPPED WITH SEATBELTS?
For the comfort and safety of all guests, all shuttles are equipped with seatbelts for passenger use. Guests are welcome to use seatbelts at their discretion.
Children’s car seats and booster seats are permitted and may be used by parents or guardians. The installation and securing of car seats is the responsibility of the parent or guardian.
For safety reasons, all passengers must be seated while the shuttle is in motion. Standing is not permitted at any time.
WHAT IS YOUR RESERVATION POLICY?
IF I NEED A WHEELCHAIR UPON ARRIVAL AT DTW, HOW DO I REQUEST ONE?
Please contact Prospect Airport Services directly:
Evans Terminal: (734) 247-1121
McNamara Terminal: (734) 247-2400
DO SHUTTLE DRIVERS ASSIST WITH LUGGAGE?
Yes. Our drivers are happy to assist with loading and unloading luggage up to 50 pounds to ensure a smooth and comfortable experience.
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Find Us Fast
Getting to our lot is quick and easy. We’re located just minutes from Detroit Metropolitan Airport, right off I-94 near the main DTW entrance. Tap one of the buttons to open your preferred navigation app, Google Maps, Apple Maps, or Waze, and you’ll be guided straight to our entrance.